Do you have Microsoft DCOM installed on your computer?

• Yes
• No

If you are unsure, follow the steps below to find out.

• Click the Start Button.
• Click "Run...".
• Type "dllhost.exe".
• Click "OK".
• If an error message pops up, you do not have DCOM installed, click "No" above.
• If you do not receive an error message, you do have DCOM installed, click "Yes" above.