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Do you have Microsoft Windows Installer installed on your computer?
If you are unsure, follow the steps below to find out.
- Click the Start Button.
- Click "Run...".
- Type "msiexec.exe".
- Click "OK".
- If an error message pops up, you do not have Microsoft Windows Installer, click "No" above.
- If a window pops up telling you the version of Windows Installer, then you do have Microsoft Windows Installer, click "Yes" above.