Do you have Microsoft DCOM installed on your computer?
If you are unsure, follow the steps below to find out.
- Click the Start Button.
- Click "Run...".
- Type "dllhost.exe".
- Click "OK".
- If an error message pops up, you do not have DCOM installed, click "No" above.
- If you do not receive an error message, you do have DCOM installed, click "Yes" above.